Join us for this hands-on training session and leave confident navigating your patient experience data.
What we'll cover
- Dashboards - find insights at a glance
- Filters - slice your data by what matters
- Navigating charts - customise your reports
- Voice - explore patient comments with confidence
- Action register - manage and track improvements
- Impact Hub - get best practice guidance, cheat sheet and resources to drive improvement
What you'll walk away with
After this session you'll know how to quickly spot improvement opportunities from patient feedback, understand what your team is already doing well, and drill into any area for actionable next steps. You'll also be set up to manage action alerts effectively, so nothing slips through the cracks.
Good to know
Do I need to prepare anything beforehand?
Just make sure you have your Cemplicity PREMs reporting login details. Throughout the webinar, you'll be given time to practice what you're learning in your reporting portal as we go.
Can I ask questions during the webinar?
Absolutely, this is an interactive session. Questions are welcome throughout.
What if I can't attend live?
No problem. The session will be recorded and shared with all registrants, so you won't miss out.
Who is this webinar for?
Anyone who works with patient experience data in the Cemplicity reporting portal, whether you're new to it or want a solid refresher.
Your host
