[{"data":1,"prerenderedAt":176},["ShallowReactive",2],{"support-article-pages-add-a-registrant":3,"ls-connection":174},{"article":4,"related":40,"neighbors":110,"alternates":168},{"feature":5,"category":6,"locale":7,"slug":8,"title":9,"lede":10,"purpose":11,"steps":13,"notes":27,"generatedFrom":38,"updated":39},"registrant-add","pages","en","add-a-registrant","Add a registrant by hand","Put someone on an in-person page’s list yourself, without them going through the page.",[12],"Some people never go through your page: the speaker you invited, the client who asked by email, the person who turns up without registering. “Add a registrant” puts them on the list with your page’s own form. Nobody accepts the Livestorm terms on their behalf, and there is no captcha or payment.",[14,17,19,21,24],{"text":15,"image":16},"Open the “Registrants” tab of a published in-person page. “Add a registrant” sits with the other actions above the table.","\u002Fsupport\u002Fregistrant-add\u002Fen\u002Fstep-1.webp",{"text":18},"Click it. The window asks for the email first, then your page’s own fields, in the same order and with the same rules as the public form: a conditional field only appears once the answer it depends on is given.",{"text":20},"If the event has several dates, tick the ones this person comes to, under “Sessions they attend”. Today’s is ticked for you when the event runs today, otherwise the next one.",{"text":22,"image":23},"Tick “Check them in now” for someone who is already there: they count as arrived straight away.","\u002Fsupport\u002Fregistrant-add\u002Fen\u002Fstep-2.webp",{"text":25,"image":26},"Click “Add the registrant”. The person appears at once, first in the list, tagged “Added manually”, with a ticket and a badge like anyone else.","\u002Fsupport\u002Fregistrant-add\u002Fen\u002Fstep-3.webp",[28,29,30,31,32,33,34,35,36,37],"The button only appears on a published in-person page whose event you created in Venue. A page on a connected event, Livestorm or Zoom, takes its registrations through that platform.","When one of the page’s active campaigns sends a confirmation email, the window adds “Send them the confirmation email”, ticked. Untick it to hold that email back for this person; reminders go out either way.","Each email is one person. If the address is already on the list, nobody is added: the window offers to check that person in, or says when they arrived. For someone waiting for your approval or on the waiting list, it sends you to that view instead.","Your add counts as the approval: on a page that requires approval, the person goes straight to Approved. On a paid page, the window says the add is free.","When the page is full, the window asks “This event is full. Add them anyway?”, and “Add beyond the limit” adds this one person over your cap. Your workspace’s registrant limit and the page’s email domain restrictions always apply.","You can register someone on any of the event’s dates, including one that has already started.","Livestorm’s terms are never accepted for someone else: the window leaves them out, and the person’s Consent column stays empty. Your own consent questions appear unticked.","At the door, the scanner’s “On site” tab runs the same form on a phone, set for someone standing there: today’s date ticked and the arrival on. See “Scan tickets at the door”.","People added by hand count in the Overview’s registration numbers but are left out of the acquisition sources. In an export, the Origin column marks them “Added manually”.","Each add is recorded in Settings → Audit log, with the email masked. Under the “Don’t store on Venue” retention setting, the person is stored anonymized, like any other registration.","pages\u002FRegistrantAdd.vue · pages\u002FRegistrantAddFields.vue · pages\u002FRegistrantAddNotice.vue · composables\u002FuseRegistrantAdd.ts · i18n registrants.add.*","October 5, 2026",[41,63,89],{"feature":42,"category":6,"locale":7,"slug":43,"title":44,"lede":45,"purpose":46,"steps":48,"notes":56,"updated":62},"page-create","create-from-an-event","Create a page from an event","Start from a Livestorm, Zoom or Microsoft Teams event: Venue pulls its details to pre-fill the page.",[47],"A Venue page is always backed by an event. By starting from the event, the title, date, session and form fields are imported automatically. You copy nothing by hand, and the page stays in sync with the source.",[49,52],{"text":50,"image":51},"From the Pages tab, click “New page” to get started.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-1.webp",{"text":53,"image":54,"caption":55},"On step 1 · Event, choose the source (Livestorm, Zoom or Microsoft Teams once connected) then the event to promote. Search for it by name, or narrow the list: for Livestorm with “Status”, “From date” \u002F “To date” and “Event owner” (“Owned by me” keeps yours); for Zoom with “Event type” (Webinars or Meetings); for Teams with “Hosted by me”.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-2.webp","A source that is not connected yet offers “Connect” on its card.",[57,58,59,60,61],"Venue pre-fills the page with the event's data: you move straight on to the form, then the design.","You need a connected account to see your events. See “Connect your Livestorm account”, “Connect Zoom” and “Connect Microsoft Teams”.","The Livestorm event does not exist yet? Create it from this same step, without leaving the builder. See “Create a Livestorm event from Venue”.","A single event can back several pages (per language, per campaign).","No connector, because the event happens in a room? Pick the “In-person event” card instead. See “Create a page for an in-person event”.","September 23, 2026",{"feature":64,"category":6,"locale":7,"slug":65,"title":66,"lede":67,"purpose":68,"steps":70,"notes":83,"generatedFrom":88,"updated":62},"livestorm-event-create","create-a-livestorm-event","Create a Livestorm event from Venue","The event your page promotes does not exist yet? Describe it on the Event step and Venue creates it in Livestorm.",[69],"A page is always backed by an event. When that event is not in Livestorm yet, you do not have to switch to Livestorm, create it and come back to pick it: the builder’s Event step creates it for you, sessions included, and links the page to it.",[71,74,77,79,81],{"text":72,"image":73},"On step 1 · Event, pick Livestorm as the source, then click “Create a Livestorm event”, above the list of your events. The same button is offered when the list comes back empty.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-1.webp",{"text":75,"image":76},"The form takes the place of the list. Under “Event details”, fill the “Event name”, a “Description” and the “Event owner” (you by default, or another member of your Livestorm team). The “Slug”, the event’s address in Livestorm, follows the name until you edit it.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-2.webp",{"text":78},"Under “Sessions”, set the “Time zone”, then “Add a session” for each date: a date, a start time and an optional name.",{"text":80},"Adjust the “Room settings” if you need to: chat, questions, polls, whether everyone can speak, automatic recording and the replay for registrants. “Copy the settings of an existing event” takes them from one of your events instead, along with its registration form and emails.",{"text":82},"Click “Create event and continue”. The event is published in your Livestorm workspace, the page is linked to it and its details are pulled in like any picked event. The event card carries a “Created from Venue” tag.",[84,85,86,87],"Livestorm only: Zoom, Microsoft Teams and in-person events have no create button here.","Registration stays on your Venue page, so the Livestorm registration pages of the new event are switched off.","Registration fields, emails and the room design use your Livestorm defaults. Adjust them in the event settings in Livestorm, then re-pull the event on this step so the page follows.","If Livestorm refuses a session or a session name, the confirmation under the event card lists each one with Livestorm’s answer. Add or rename it in the event settings before you share the event.","EventPicker.vue · event\u002FLivestormEventForm.vue · event\u002FCreatedEventBanner.vue · i18n wizard.event.create.*",{"feature":90,"category":6,"locale":7,"slug":91,"title":92,"lede":93,"purpose":94,"steps":96,"notes":105,"updated":109},"publish-page","publish","Publish your page","Take the page live at its public, crawlable and indexable address.",[95],"Publishing makes the page reachable at its public URL and opens it to registrations. It is also what makes it indexable by search engines, the whole point of a Venue page.",[97,99,101,103],{"text":98},"On step 5 · Launch, check the preview of what visitors will get, and the search-engine visibility set on the Settings step.",{"text":100},"The preview is a short window on the top of the page. “Expand preview” (or clicking the window itself) reopens it full size and scrollable, so you can read the whole page before committing to it.",{"text":102},"Click “Publish page”, in the bar at the bottom of the step alongside the link that opens the page for real. Anything still blocking the publish is spelled out right there.",{"text":104},"The page always carries three tabs, “Overview” (its public address, the embed code and the numbers), “Registrants” (who signed up) and “Setup” (the builder you just used). Publishing is what unlocks the first two; before that they read “Available once the page is published”.",[106,107,108],"You can “Unpublish” at any time to take the page back offline: its public link then answers “page not found”, and you can publish it again whenever you like.","The link to share, and the code to embed the page on your own site, are both on the Overview tab.","Re-publishing after a change updates the public page in place.","August 3, 2026",{"prev":111,"next":135},{"feature":112,"category":6,"locale":7,"slug":113,"title":114,"lede":115,"purpose":116,"steps":118,"notes":127,"generatedFrom":134,"updated":109},"registrant-edit","correct-or-delete-a-registrant","Correct or delete a registrant","Fix a typo in someone’s answers, move which dates they hold, or erase them entirely.",[117],"A welcome desk spends its day on three things: printing a badge, fixing a name someone mistyped, and moving a person to another date. The ⋯ menu at the end of each row on an in-person page's Registrants tab holds the last two, plus the deletion you owe anyone who asks to be erased.",[119,121,123,125],{"text":120},"Open the “Registrants” tab of an in-person page, find the person, and open the ⋯ menu at the end of their row.",{"text":122},"“Edit info” opens their answers, each in the control it was collected with. Correct what is wrong, then “Save changes”.",{"text":124},"In the same dialog, “Sessions they attend” moves them between dates: tick the ones they hold now. At least one is required.",{"text":126},"“Delete registrant” erases them: every date they booked and every answer they gave. The confirmation names them, and it cannot be undone.",[128,129,130,131,132,133],"The email can't be changed: on a page the address IS the person. It folds their dates into one line, carries their arrival and signs their ticket.","The Livestorm terms consent isn't editable either: it records what the visitor themselves agreed to. Your own consent questions stay editable like any other answer.","Saving re-checks the same rules the public form applies, so a required answer can't be emptied and a dropdown only takes one of its own options.","Moving someone's dates keeps their registration date, their QR ticket and their arrival stamp. Answers to fields you have since removed from the form are kept too.","Deleting is the erasure you owe under GDPR: it also cancels any abandoned payment of theirs. Both editing and deleting are recorded in Settings → Audit.","A registrant anonymized by your data-retention policy has no answers left to correct, so the menu offers no edit for them. See “Set how long registrant data is kept”.","RegistrantEditDialog.vue · pages\u002F[id]\u002Fregistrants.vue (row menu) · i18n registrants.menu.* \u002F registrants.edit.*",{"feature":136,"category":6,"locale":7,"slug":137,"title":138,"lede":139,"purpose":140,"steps":142,"notes":157,"generatedFrom":167,"updated":39},"registrant-export","export-registrants","Export registrants to Excel or CSV","Download a page’s registrants as an Excel or CSV file: everyone or the current view, with the columns you choose.",[141],"To hand your registrant list to a CRM, the caterer or your sales team, “Export” turns the Registrants tab into an Excel or CSV file that holds only the columns you pick.",[143,146,149,152,155],{"text":144,"image":145},"Open the “Registrants” tab of a published page. “Export” sits with the other actions above the table.","\u002Fsupport\u002Fregistrant-export\u002Fen\u002Fstep-1.webp",{"text":147,"image":148},"Click “Export” and choose the format: Excel (.xlsx) by default, with real dates and a frozen header row you can filter, or CSV for a CRM or another tool.","\u002Fsupport\u002Fregistrant-export\u002Fen\u002Fstep-2.webp",{"text":150,"image":151},"Under “Registrants”, keep “All registrants”, or choose “Current view” to export only what the table shows right now: the result of your search or, on an in-person page, of an arrival filter. Each option gives its row count.","\u002Fsupport\u002Fregistrant-export\u002Fen\u002Fstep-3.webp",{"text":153,"image":154},"Untick the columns to leave out. They come in four groups (Contact, Form, Registration and Source), and the counter says how many you keep. “Deselect all” clears every box if you would rather start from none.","\u002Fsupport\u002Fregistrant-export\u002Fen\u002Fstep-4.webp",{"text":156},"Click “Download N registrants”. The file goes to your browser’s downloads, named after the page and the day, for example paris-meetup_registrants_2026-10-03.xlsx.",[158,159,160,161,162,163,164,165,166],"“All registrants” takes the whole page, including the rows the table has not loaded yet.","Registration holds the sessions each person booked (when the event has dates), the registration date and the status. On an in-person page it adds the check-in time and the origin: “Registration page” or “Added manually”. Source holds the referrer, utm_source, utm_medium and utm_campaign; utm_term and utm_content are not exported.","Venue remembers the format and the columns you unticked, for this page and in this browser. A field you add to the form later starts ticked.","Dates are in the time zone of the browser you export from, like the table, even when the event runs in another one. Headers, the Yes\u002FNo values and the status are in the language you use Venue in; your form’s labels stay as you wrote them.","The CSV separates columns with commas. With French regional settings, Excel expects semicolons and, when you double-click the file, puts each line in a single column: import it with Data > From Text\u002FCSV instead, or choose the .xlsx.","A cell that starts like a spreadsheet formula (=, +, - or @) is kept as text. In the CSV it gets an apostrophe in front, and that includes answers to a phone field, which Venue stores in international format: +33612345678 arrives as '+33612345678. The Excel file keeps every value as it is.","People waiting for your approval or on the waiting list, and declined or failed registrations, are not in the file: none of them is on the registrant list.","Under the “Don’t store on Venue” retention setting, the file holds what the tab shows: anonymized rows, with the status “Anonymized”.","Each download is recorded in Settings → Audit log, with its row count and format.","pages\u002FRegistrantsExport.vue · composables\u002FuseRegistrantExport.ts · utils\u002Fregistrant-export\u002Fcolumns.ts · i18n registrants.export.*",[169,172],{"hreflang":170,"path":171},"fr","\u002Fsupport\u002Fpages\u002Fajouter-un-inscrit",{"hreflang":7,"path":173},"\u002Fsupport\u002Fpages\u002Fadd-a-registrant",{"connected":175},false,1791217348553]