[{"data":1,"prerenderedAt":173},["ShallowReactive",2],{"support-article-pages-scan-tickets":3,"ls-connection":171},{"article":4,"related":41,"neighbors":111,"alternates":165},{"feature":5,"category":6,"locale":7,"slug":5,"title":8,"lede":9,"purpose":10,"steps":12,"notes":29,"generatedFrom":39,"updated":40},"scan-tickets","pages","en","Scan tickets at the door","Check people in by scanning the QR ticket their registration issued, yourself, or with whoever works the door.",[11],"Every registration to an in-person event issues a QR ticket: the visitor gets it on the confirmation, at a link they can keep. At the door you scan that code instead of looking anybody up, on your own device, or on the phone of whoever is standing there, through a link.",[13,16,19,21,23,25],{"text":14,"image":15},"Open the “Registrants” tab of an in-person page and click “Door check-in”. Every row also carries a QR button beside its check-in control.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-1.webp",{"text":17,"image":18},"The dialog offers the three ways to work the door: scan on this device, a link for your team, or a link for anyone.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-2.webp",{"text":20},"“Scan tickets” opens the camera on this device. Point it at the visitor’s code: each scan answers with a verdict, “Checked in”, “Already checked in” (with the time they arrived), or “Not a valid ticket for this event”. The scanner stays open, so a queue moves through one code after another.",{"text":22},"Handing the door to someone else? The team link opens the same scanner for anyone signed in to this workspace. Copy it, or scan the QR beside it with the phone that will work the door.",{"text":24},"Door staff with no Venue account (a volunteer, the venue’s own team, an agency) need the public link, which is off until you create it. Read what it allows, create it, then share it with that team only.",{"text":26,"image":27,"caption":28},"Someone lost their ticket? Open it from their row and copy the link. The ticket page shows no personal details, so it is safe to send as is.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-3.webp","The organizer’s copy of a ticket, reopened from the registrant’s row.",[30,31,32,33,34,35,36,37,38],"A scan only ever stamps an arrival, it never removes one. Undoing stays on the row’s check-in control, in the dashboard.","A ticket identifies a person, not a date: someone booked on several dates is admitted with the same code every day.","Scanning the same ticket twice keeps the first arrival time and answers “Already checked in”.","The public link is a key, not a password: anyone who opens it can check people in without signing in, and each scan shows them the attendee just admitted. Share it with the door team only.","“Replace link” issues a new one and kills the old one at once. That is the move if a link reached the wrong people. “Turn off” ends it entirely. Both are recorded in the audit log.","A public link never exposes your registrant list: it can admit people and read the arrival counters, nothing else.","A ticket link carries no name and no email. Identity only appears to whoever scans it.","Erasing a registrant, or anonymizing them through your retention setting, stops their ticket link from resolving.","Tickets are issued on registrations to an in-person event: an online event has no door, so no ticket.","pages\u002F[id]\u002Fregistrants.vue (door button) · ScanLinksDialog.vue · t\u002F[token].vue · ticket-token.ts","September 9, 2026",[42,64,90],{"feature":43,"category":6,"locale":7,"slug":44,"title":45,"lede":46,"purpose":47,"steps":49,"notes":57,"updated":63},"page-create","create-from-an-event","Create a page from an event","Start from a Livestorm, Zoom or Microsoft Teams event: Venue pulls its details to pre-fill the page.",[48],"A Venue page is always backed by an event. By starting from the event, the title, date, session and form fields are imported automatically. You copy nothing by hand, and the page stays in sync with the source.",[50,53],{"text":51,"image":52},"From the Pages tab, click “New page” to get started.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-1.webp",{"text":54,"image":55,"caption":56},"On step 1 · Event, choose the source (Livestorm, Zoom or Microsoft Teams once connected) then the event to promote. Search for it by name, or narrow the list: for Livestorm with “Status”, “From date” \u002F “To date” and “Event owner” (“Owned by me” keeps yours); for Zoom with “Event type” (Webinars or Meetings); for Teams with “Hosted by me”.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-2.webp","A source that is not connected yet offers “Connect” on its card.",[58,59,60,61,62],"Venue pre-fills the page with the event's data: you move straight on to the form, then the design.","You need a connected account to see your events. See “Connect your Livestorm account”, “Connect Zoom” and “Connect Microsoft Teams”.","The Livestorm event does not exist yet? Create it from this same step, without leaving the builder. See “Create a Livestorm event from Venue”.","A single event can back several pages (per language, per campaign).","No connector, because the event happens in a room? Pick the “In-person event” card instead. See “Create a page for an in-person event”.","September 23, 2026",{"feature":65,"category":6,"locale":7,"slug":66,"title":67,"lede":68,"purpose":69,"steps":71,"notes":84,"generatedFrom":89,"updated":63},"livestorm-event-create","create-a-livestorm-event","Create a Livestorm event from Venue","The event your page promotes does not exist yet? Describe it on the Event step and Venue creates it in Livestorm.",[70],"A page is always backed by an event. When that event is not in Livestorm yet, you do not have to switch to Livestorm, create it and come back to pick it: the builder’s Event step creates it for you, sessions included, and links the page to it.",[72,75,78,80,82],{"text":73,"image":74},"On step 1 · Event, pick Livestorm as the source, then click “Create a Livestorm event”, above the list of your events. The same button is offered when the list comes back empty.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-1.webp",{"text":76,"image":77},"The form takes the place of the list. Under “Event details”, fill the “Event name”, a “Description” and the “Event owner” (you by default, or another member of your Livestorm team). The “Slug”, the event’s address in Livestorm, follows the name until you edit it.","\u002Fsupport\u002Flivestorm-event-create\u002Fen\u002Fstep-2.webp",{"text":79},"Under “Sessions”, set the “Time zone”, then “Add a session” for each date: a date, a start time and an optional name.",{"text":81},"Adjust the “Room settings” if you need to: chat, questions, polls, whether everyone can speak, automatic recording and the replay for registrants. “Copy the settings of an existing event” takes them from one of your events instead, along with its registration form and emails.",{"text":83},"Click “Create event and continue”. The event is published in your Livestorm workspace, the page is linked to it and its details are pulled in like any picked event. The event card carries a “Created from Venue” tag.",[85,86,87,88],"Livestorm only: Zoom, Microsoft Teams and in-person events have no create button here.","Registration stays on your Venue page, so the Livestorm registration pages of the new event are switched off.","Registration fields, emails and the room design use your Livestorm defaults. Adjust them in the event settings in Livestorm, then re-pull the event on this step so the page follows.","If Livestorm refuses a session or a session name, the confirmation under the event card lists each one with Livestorm’s answer. Add or rename it in the event settings before you share the event.","EventPicker.vue · event\u002FLivestormEventForm.vue · event\u002FCreatedEventBanner.vue · i18n wizard.event.create.*",{"feature":91,"category":6,"locale":7,"slug":92,"title":93,"lede":94,"purpose":95,"steps":97,"notes":106,"updated":110},"publish-page","publish","Publish your page","Take the page live at its public, crawlable and indexable address.",[96],"Publishing makes the page reachable at its public URL and opens it to registrations. It is also what makes it indexable by search engines, the whole point of a Venue page.",[98,100,102,104],{"text":99},"On step 5 · Launch, check the preview of what visitors will get, and the search-engine visibility set on the Settings step.",{"text":101},"The preview is a short window on the top of the page. “Expand preview” (or clicking the window itself) reopens it full size and scrollable, so you can read the whole page before committing to it.",{"text":103},"Click “Publish page”, in the bar at the bottom of the step alongside the link that opens the page for real. Anything still blocking the publish is spelled out right there.",{"text":105},"The page always carries three tabs, “Overview” (its public address, the embed code and the numbers), “Registrants” (who signed up) and “Setup” (the builder you just used). Publishing is what unlocks the first two; before that they read “Available once the page is published”.",[107,108,109],"You can “Unpublish” at any time to take the page back offline: its public link then answers “page not found”, and you can publish it again whenever you like.","The link to share, and the code to embed the page on your own site, are both on the Overview tab.","Re-publishing after a change updates the public page in place.","August 3, 2026",{"prev":112,"next":141},{"feature":113,"category":6,"locale":7,"slug":114,"title":115,"lede":116,"purpose":117,"steps":119,"notes":132,"generatedFrom":140,"updated":40},"door-check-in","check-in-at-the-door","Check registrants in at the door","Mark who actually turned up, and see how many are still expected.",[118],"For an in-person event, the Registrants tab doubles as your door list: each row gets an “Arrived” control you tap as people walk in, and a counter tells you how many of your registrants are already inside.",[120,123,125,127,130],{"text":121,"image":122},"Open the “Registrants” tab of an in-person page. The table gains an “Arrived” column, and the counter at the top reads “N of M arrived”.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-1.webp",{"text":124},"Each registrant is one line, whatever they booked. If you run the event on several dates, the “Sessions” column tells you which ones each person signed up for, so you can point them to the right room.",{"text":126},"Filter on “Not arrived” to keep only the people you are still waiting for, or search by email to find someone who is standing in front of you.",{"text":128,"image":129},"Tap “Check in” on their row. It flips to “Arrived” and the counter updates.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-2.webp",{"text":131},"Tapped the wrong row? Tap “Arrived” again and confirm: checking someone in is one tap, undoing it asks first, so a mis-tap next to a moving queue can't quietly un-arrive somebody already inside.",[133,134,135,136,137,138,139],"Check-in only appears for an in-person event. An online event has no door to stand at.","People are checked in once for the whole event, not once per date: someone attending all three days of a show walks in once and is marked arrived.","The counter is computed over all registrants, not only the ones loaded on screen, and it counts people rather than sign-ups.","Checking someone in twice does not move their arrival time; un-checking clears it.","It works on a phone, so you can do the door from the same page you use at your desk.","Scanning their QR ticket does exactly the same thing, without looking anyone up: “Door check-in” at the top of the tab. See “Scan tickets at the door”.","The same tab prints the badges for this list: see “Print attendee badges”.","pages\u002F[id]\u002Fregistrants.vue (check-in column) · i18n registrants.checkIn \u002F arrival.*",{"feature":142,"category":6,"locale":7,"slug":142,"title":143,"lede":144,"purpose":145,"steps":147,"notes":159,"generatedFrom":164,"updated":63},"print-badges","Print attendee badges","Print one branded badge per registrant, straight from the page.",[146],"For an in-person event, Venue lays the badges out for you: one card per registrant, in your brand, from the same list you work from at the door. Nothing to export and no file to build, the browser’s print dialog is the export, so a PDF comes free.",[148,151,154,157],{"text":149,"image":150},"On the “Registrants” tab of an in-person page, click “Print badges”. The button carries the date filter showing at the time, so a one-day door prints that day only.","\u002Fsupport\u002Fprint-badges\u002Fen\u002Fstep-1.webp",{"text":152,"image":153},"The print view stacks one badge per registrant, alphabetically: your logo and accent color, their name, their job title and company when you collect them, and the event with its venue.","\u002Fsupport\u002Fprint-badges\u002Fen\u002Fstep-2.webp",{"text":155,"image":156},"Pick the size (A7 or A6) and the layout (several badges per A4 sheet with cut guides, or 1 per page for a badge printer) then drop what you don’t want with the Logo, Job title, Company and Event date toggles.","\u002Fsupport\u002Fprint-badges\u002Fen\u002Fstep-3.webp",{"text":158},"Click “Print”. Print at 100% scale, margins set to None and background graphics on, then cut along the dashed guides.",[160,161,162,163],"Badges print one per person, not one per booking: someone attending several days gets a single badge, and the date line only appears for someone attending one day.","Only what you collect can be printed: no job title in your form, no job title on the badge. With no name field, the badge falls back to the email.","A walk-in who registers at the desk can be printed on their own: “Print badge” in the ⋯ menu at the end of their row.","Past 1000 registrants the stack is capped, and the view says so rather than quietly printing a partial list.","print\u002Fbadges\u002F[id].vue · pages\u002F[id]\u002Fregistrants.vue (Print badges) · i18n badges.*",[166,169],{"hreflang":167,"path":168},"fr","\u002Fsupport\u002Fpages\u002Fscanner-les-billets",{"hreflang":7,"path":170},"\u002Fsupport\u002Fpages\u002Fscan-tickets",{"connected":172},false,1790942614196]