Patient Experience Panel
Four perspectives, one question: what do patients really want from their clinic in 2028?
Patients don't compare you to the clinic next door. They compare you to the best app on their phone.
The panel
Dr. Aiko Tanaka
Chief Medical Officer, Harbor Health Group
Marcus Bell
Patient Advocate, Voices in Care
Sophie Lambert
Practice Manager, Clinique des Tilleuls
Agenda
- 0:00Key findings from the 2027 Patient Expectations Report
- 0:15Panel: booking, waiting, follow-up
- 0:45Live audience Q&A
- 0:55Three things you can change next week
What past panel attendees say
Hearing a patient advocate speak changed how our front desk talks to people.
Julia NovakClinic DirectorHonest, sometimes uncomfortable, always useful.
Dr. Pierre GarnierDentist
Save your seat
Free to attend · Report included · No credit card
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