Venue · Help centerBeta

Use your own domain

Serve your published pages on your own subdomain instead of the default Venue address.

Updated July 28, 2026

What it’s for

By default a published page lives at venue.livestorm.app/your-company/your-page. Pointing your own subdomain at Venue keeps visitors on your brand, and keeps the SEO value of your pages on your own domain.

The domain is set once per workspace and applies to every published page in it.

  1. Open Settings → Custom domain. Only workspace admins can change it, since it affects every published page.

  2. Enter a subdomain you control, for example events.acme.com, then click Add domain.

  3. The domain moves to “Awaiting DNS” and Venue shows the CNAME record to create at your DNS provider. Copy the target and add it as a CNAME for your subdomain.

    venue.livestorm.app

  4. Once the record has propagated, click “Check again” to activate the domain. Then choose what happens to the old default URL: keep both working, redirect it, or switch it off.

    An active domain, with the default-URL behaviour set to “keep both working”.

Good to know

  • Subdomains only (events.acme.com, go.acme.com). A root domain such as acme.com is refused: it needs an ALIAS/ANAME record that not every DNS provider offers.
  • DNS propagation can take a few minutes, sometimes longer. “Check again” is safe to click as often as you like.
  • One domain per workspace, and a hostname already claimed by another workspace is refused.
  • “Redirect” sends the old venue.livestorm.app links to the same page on your domain with a permanent (301) redirect, so existing links and their SEO value follow.
  • Removing the domain puts every page back on the default URL immediately.